Values assessment

Why is a Values Assessment Important for Your Business?

As a business owner, it’s important to periodically take a step back and assess what your core values are. What qualities do you want your business to be known for? How do you want your team to interact with customers and each other? Answering these questions can help you make sure that your business is running in line with your values.

 

There are a few different ways to go about conducting a values assessment. You can start by surveying your team members anonymously and asking them what they think the company’s core values should be. Alternatively, you could sit down with your management team and brainstorm as a group. Once you have a list of potential values, it’s time to narrow it down to the ones that are most important to you.

 

Once you have your list of core values, it’s important to make sure that everyone in your organization is on board with them. One way to do this is to incorporate them into your onboarding process for new employees. You can also make sure that they’re being communicated regularly and reinforced through things like company-wide meetings or employee recognition programs.

What Is a Values Assessment?

A values assessment is simply a process of examining your organization’s core values and determining whether they are still relevant and helpful in achieving optimal business results. It’s important to note that core values are not the same as goals or objectives. They are the guiding principles that inform and inspire everything you do as a business.

 

For example, let’s say one of your company’s core values is integrity. This value would guide everything from how you treat your employees and customers to how you conduct yourself in the marketplace. If you find that your actions as a business owner are not in line with this value, then it’s time to make some changes.

Why Is It Important to Assess Your Values?

There are several reasons why assessing your values is important for achieving optimal business results. First, it helps ensure that you’re making decisions that are aligned with your company’s essential goals and objectives. Second, periodically assessing your values helps keep them fresh and relevant in today’s ever-changing business climate. Third, it allows you to weed out any values that are no longer helpful or productive so that you can focus on those that will move your business forward. Finally, taking the time to conduct a values assessment shows employees, customers, partners, and other stakeholders that you’re committed to operating with integrity and excellence in all areas of your business.

Conducting a Values Assessment

Define Your Company’s Core Values:

Defining your company’s core values is an important first step in shaping the culture and direction of your business. Your core values should be more than just a list of buzzwords; they should be a reflection of the underlying principles that guide your business decisions. In this post, we’ll discuss how to go about defining your company’s core values.

1. Know Your Why

The first step in defining your company’s core values is to understand why you are in business. What problem are you trying to solve? What need are you trying to meet? Answering these questions will help you to zero in on the values that are most important to your company.

2. Involve Your Team

Your team is a valuable resource when it comes to defining your company’s core values. Use surveys, interviews, and focus groups to get input from your employees on what values they feel are most important to the company. You may be surprised at what you learn!

3. Keep It Short and Sweet

When it comes time to write out your company’s core values, keep it short and sweet. A good rule of thumb is to aim for no more than five values. Any more than that, and it becomes difficult for employees to remember and live by them.

4. Make them Actionable

Your company’s core values should be more than just words on a page; they should be something that you and your team strive to live by each day. Be sure that your values are actionable items that everyone can get behind.

Defining your company’s core values is an important first step in shaping the culture and direction of your business. By involving your team and keeping your values actionable, you can create a set of core values that everyone can buy into. Doing so will help you create a strong foundation for your business that will serve you well for years to come.

Assess Your Current Situation:

At its core, your company’s values are the guiding principles that dictate how your business operates. They are the foundation upon which all of your business decisions are made. As such, it is important to periodically assess the current state of your company’s values to ensure that they are still in line with your desired way of doing business. This can be accomplished through a variety of methods, including surveys, focus groups, and interviews.

 

One of the most common ways to assess the current state of your company’s values is through employee surveys. Surveys allow you to collect data from a large number of people in a relatively short amount of time. They also give employees a chance to provide feedback anonymously, which can encourage candor. When creating a survey, be sure to include questions that will help you get a sense of how well employees understand and embrace your company’s values. You might also want to ask questions about specific situations in which employees have had to make value-based decisions.

 

Another option for assessing the current state of your company’s values is to hold focus groups or interviews with employees. This allows you to dive deeper into the experiences and perspectives of individual employees. It also gives you an opportunity to ask follow-up questions and further explore any areas of concern that come up. Focus groups or interviews can be conducted in person or virtually, depending on what works best for your organization.

 

Assessing the current state of your company’s values is an important part of ensuring that they remain relevant and aligned with your desired way of doing business. There are a number of different ways to do this, including surveys, focus groups, and interviews. Whichever method you choose, be sure to create an open and safe environment in which employees feel comfortable sharing their thoughts and experiences honestly.

Determine Where Changes Need to Be Made:

Most organizations have a set of core values that they operate by. These values guide decision-making and shape the culture of the organization. However, as time goes on, it’s important to reassess whether or not these values are still relevant and in line with the organization’s goals. Here are a few tips on how to determine where changes may need to be made in your organization’s values.

If you’re not sure where to start, here are some questions to help you determine where changes need to be made in your organization’s values.

 

1. What are our current values?

2. Do our actions align with our values?

3. What do our employees think of our values?

4. Are our values still relevant?

5. Do our values reflect the changes in our industry?

6. Do our values need to be updated or adapted in any way?

7. Are there any new values that we need to add?

8. How can we better communicate our values to our employees and customers?

9. How can we ensure that everyone in the organization is living up to our values?

10. What are the consequences for violating our values?

 

Making sure that your organization’s values are still relevant is an important part of being a leader. By regularly reassessing and making changes as needed, you can ensure that your team is operating in alignment with what matters most to your organization. Use the tips above to help you determine where changes need to be made in your own organization’s values.

Create a Plan for Moving Forward:

Once you’ve determined where changes need to be made, the final step is to develop a plan for moving forward. This plan should include specific steps that you and your team will take to ensure that your company’s core values are upheld in all areas of your business. It should also identify who will be responsible for each task and when it needs to be completed. 

Creating a plan to address core values in your business begins with taking inventory of where changes need to be made. Do a thorough review of your processes, procedures, and policies to determine where improvements can be made. Once you’ve identified where changes need to be made, the next step is to develop a plan for moving forward. This plan should include specific steps that you and your team will take to ensure that your company’s core values are upheld in all areas of your business. It should also identify who will be responsible for each task and when it needs to be completed. 

 

Some things that you may want to consider including in your plan are: 

  • Developing or revising policies and procedures related to employees, customers, or vendors 

  • Reviewing job descriptions and making sure they accurately reflect the company’s mission 

  • Creating or updating training materials or programs 

  • Identifying opportunities for community involvement or charitable giving 

  • Making changes to the way performance is reviewed or assessed 

  • Putting new systems in place to track compliance with policies or procedures 

  • Anything else that you feel is necessary to uphold your company’s core values throughout the organization 

 

By taking the time to develop a comprehensive plan, you can rest assured knowing that you’re taking concrete steps towards ensuring that your company upholds its core values in all areas of the business. Not only will this improve morale among employees, but it will also improve customer satisfaction and loyalty. So, what are you waiting for? Get started on developing your plan today!

Tips for Updating Your Values

So how do you go about updating your values? Here are a few tips: 

  1. Get input from employees: Your employees are on the front lines; they’re the ones who interact with customers and get work done every day. As such, they have a unique perspective on what your company’s values should be. You can collect input from employees by conducting surveys, hosting focus groups, or simply having one-on-one conversations. 

  2. Review customer feedback: Another important source of insights into whether your values are still relevant is customer feedback. What are people saying about their experience with your company? If you’re hearing negative comments about things like customer service or product quality, that could be a sign that your values need an update. 

  3. Look at industry trends: Keeping abreast of industry trends can also help you identify areas where your values may need to change. For example, if sustainability is becoming increasingly important in your industry, you may want to consider adding environmental responsibility to your list of values. 

  4. Be prepared to let go: Finally, be prepared to let go of any value that is no longer serving the company well. Just because something was important in the past doesn’t mean it needs to stay on the list forever; if something is no longer relevant or inspiring, don’t be afraid to remove it from the list. 

Questions to Ask in Your Values Assessment

Now that you know what a values assessment is and why it’s important, it’s time to start asking some questions. Here are some questions to get you started.

  1. What are our company’s core values?

  2. Do all employees know what our company’s values are?

  3. Do our company’s policies and procedures reflect our values?

  4. Do our job descriptions accurately reflect our values?

  5. Is our performance review process aligned with our values?

  6. Are we doing enough to promote our values to customers and vendors?

  7. What can we do to improve the way we live out our values in our organization?

  8. How do we prioritize our values?

  9. What happens when our values conflict?

  10. How have our values changed over time?

  11. Are there any values that we don’t agree with?

  12. What would we be willing to sacrifice for our values?

  13. Are there any circumstances where we would not stand up for our values?

  14. Do our actions always reflect our values?

  15. Why are values important to us?

  16. What would happen if we didn’t have any values?

  17. Do our values make us unique?

  18. Do our values help us attract and retain the best employees?

  19. Do our values help us build strong relationships with customers?

  20. Do our values guide our decision-making process?

  21. Do our values inspire others?

  22. Are we living our values every day?

 

By asking these questions, you can start to get a better understanding of where your company stands with regard to its values. From there, you can start to develop a plan for how to improve things if necessary.

Conclusion

A values assessment is an important exercise for any business owner or leader. By taking the time to figure out what your company’s core values are, you can make sure that everyone in your organization is on the same page and working together towards the same goal. Plus, living out your values can help attract new customers and employees who align with them

President at Hoopis Group | Website | + posts

Peter Hoopis is CEO of Hoopis Group and author of the new book E-Cruiting, which leverages his almost three decades of experience in recruiting Financial Services Professionals. Peter specializes in mentoring, training, and developing Financial Services managers and making them better recruiters and helping them grow their firms. In his spare time, he enjoys camping with his children and driving his race car; he is a purple belt in Brazilian Jiu-Jitsu. He lives in Chicago with his wife Melissa and four children.